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Portfolio

Angela Petit

Scroll to browse samples of my work. Additional samples available upon request to verify proficiency in specific writing, communication, and design software and genres.

Policies & Procedures 1


Recently, I have started creating an online Policy & Procedure site for Lamar University in Texas. This evolving site is critical for standardizing Lamar's internal and external practices. Each policy passes through rigorous writing, revision, and editing as well as review by internal stakeholders and general counsel/legal.

Policies & Procedures 2


My first assignment as this company's "lone" technical writer was to create a Policies & Procedures (P&P) from scratch. After the P&P was reviewed by legal, it became our company's go-to manual for daily work internally and externally, with our students and clients.

NSF Grant Proposal


In 2010, I worked with a team of nine to write a successful National Science Foundation (NSF) grant proposal requesting funds for Native American education. My task was to write the Project Summary and Project Description (pages 7-25 of the linked pdf).

User Manual


I created this User Manual to assist Lamar University employees in using the school's online system for processing employee personnel actions (hiring, bonuses, separation, leave, etc.). The manual seeks to be a comprehensive yet user-friendly guide to this system, known as Electronic Personnel Action Forms or EPAF.

Executive Summary


I wrote this Executive Summary on health professions several years ago. I spent many hours researching the topic and condensing a tremendous amount of information into this short, readable report, to be used by company decision-makers to plan our organization's path forward.  

Print

Technical/Professional

Student

Handbook 1

As technical writer for a for-profit online university, I designed and wrote the linked student handbook. I used Adobe InDesign to create this handbook. InDesign is an incredibly stable and powerful application, ideally suited to creating design-intensive documents.

Faculty

Handbook

Working for a for-profit vocational college, I created the linked faculty handbook. I used MS Word to create this handbook so that future authors could easily update the document. (Not every small company has access to Adobe software.) I was pleasantly surprised at Word's functionality in design.

Student

Handbook 2

At the same time I created the faculty handbook in this portfolio, I created a corresponding handbook for students at the college. Once again, I used MS Word. For consistency, design was similar across both handbooks. However, text was adapted to suit its intended audience.

Design-Intensive

Design-Intensive

Customer

Support

I wrote this short piece on customer support tickets and emails for Study.com. The text or "transcript" is my work. Another contractor added the short video. Click here (or the green title above) to download the web lesson's text as a PDF. Or, click here to view a portion of the lesson on Study.com.

Marketing

Funnels

Linked to this tile is another sample of my content writing. One of the biggest challenges I face as a content writer is synthesizing a great deal of research into small doses of information that are concise, accurate, and easy to read. The web is a tremendous resource for writing but not long form writing.

Pet Sitter

(SEO)

This sample of content writing is an early attempt at SEO writing. The web has become an integral part of economic life. As such,  writing for the web requires that authors learn and adhere to techniques that increase a text's chances of getting noticed by search engines and, by extension, readers. 

Content/Web Copy

Content
Academic

Magazine Article

In 2007, I wrote an article for Intercom, the monthly trade magazine of the Society for Technical Communication (STC). This article offers advice to technical communication graduates moving from the classroom to the workplace. 

Book

Review
 

I wrote this book review for the journal IEEE Transactions on Professional Communication. Interesting book on the user experience and user research, written for a professional, expert reader but accessible to a general audience.

Journal

Article


While teaching technical and business writing, I integrated the Harvard Business School's case method into my courses. The linked article describes the Harvard case method in detail and explains how this method can be used to foster strong workplace writing.

Conference Program

In 2017, I created this program for the Association of Rhetoric & Writing Studies' Second Annual Conference, which took place in El Paso, Texas. I was responsible for building the conference schedule (speakers, panels, etc.) and designing this Conference Program.

Academic/Scholarly

Training
Electronic Gadgets

User Manual/Training

User

Manual


I created this User Manual to assist Lamar University employees in using the school's online system for processing employee personnel actions (hiring, bonuses, separation, leave, etc.). The manual seeks to be a comprehensive yet user-friendly guide to Electronic Personnel Action Forms or EPAFs.

View videos connected to this User Manual under Video Training 1.

Video

Training 1


I used YuJa to create these videos, which train Lamar University employees to complete online personnel actions. I was responsible for all aspects of the videos: planning, audience analysis, outlining, script writing, PowerPoints, recording, narration, and editing. 

EPAFs: An Introduction 

Accessing EPAFs

Video

Training 2


Working with Lamar University's Human Resources and Video Production staff, I created these videos to introduce employees to the school's new online training system, Training Nest.  While Video Production handled the recording, sound, and editing, I created the scripts and PowerPoints and narrated.

 

Training Nest Introduction

Training Nest Transcripts

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