Resume
Angela Petit
Successful technical writer. Meticulous attention to detail, excellent research and writing skills, and extensive experience in traditional, hybrid, and remote environments.
Technical Writing & Instructional Design
Samples available for all genres listed
TECHNICAL WRITING. Significant experience writing, designing, & editing technical documents, including accreditation reports; articles for professional & trade magazines; curriculum/educational materials (distance/online, traditional/brick & mortar, hybrid); executive summaries; grant proposals (internal/company & federal/NSF); instructions, user guides, handbooks, & manuals; online knowledge base & FAQs; policies & procedures; process documentation; regulatory writing; research reports; web copy, content writing, & SEO.
INSTRUCTIONAL DESIGN. Entry-level experience in HR-focused employee training, including developing training videos, scripts, PowerPoints, & narration/delivery as well as creating accompanying user manuals, FAQs, & web pages.
Higher Ed Administration, Instruction, Curriculum
Administrator, program manager, technical writer, & professorial-level instructional & curriculum specialist for public, not-for-profit, & for-profit vocational schools, colleges, & universities.
POSITIONS HELD. Administrative & instructional positions include the following:
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Accreditation & Assessment Manager
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Associate Editor, Peer-Reviewed Academic Journal (Rendezvous Journal)
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Chair of General Education
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Director of Composition
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Director of Professional Writing
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Policy & Procedure Writer & Coordinator
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Tenure-Track Professor of Technical Writing & Composition (2 universities)
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Writing Center Director (2 universities)
Computer & Technology Skills
Ability to learn new technology quickly; extensive knowledge of or familiarity with technical communication software & apps:
PROFICIENT. Adobe Creative Cloud (Acrobat, Photoshop, InDesign, Illustrator), MS Office (Word, PowerPoint, Publisher, some Excel & Access), MS Teams, Outlook, Wix, Xitracs, YuJa, Zoom, LMS (Canvas, Moodle, Angel), Google Suite (Docs, Sites, Calendar, Sheets).
FAMILIAR. Adobe Technical Communication Suite (FrameMaker, RoboHelp, Captivate), Adobe Connect, Contact Management (Confluence, Salesforce), Cornerstone LMS, GitHub, Jira, SharePoint, Video (Screencastomatic, Panopto), Visio, WordPress.
Ph.D., 1999
University of Southern Mississippi in Hattiesburg, Mississippi
Major: English (Technical Writing & Composition)
M.A., 1992 & B.A., 1989
Louisiana State University in Baton Rouge, Louisiana
Major: English
PROFESSIONAL & CONTINUING EDUCATION (LinkedIn Learning 2021-2022):
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Instructional Design, Learning & Development Courses. Models of Instructional Design; Measuring Learning Effectiveness; Using Neuroscience for More Effective L&D; Brain-Based Elearning Design; Agile Instructional Design; ID: Needs Analysis; Adult Learners; Storyboarding; Working with SMEs; Creating Video Training; Working with SMEs; Creating
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Agile Project Management Courses. Agile Foundations
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SEO Courses. SEO Foundations
Transcripts upon request.
Policy & Procedure Writer & Coordinator
Lamar University
Beaumont, Texas (on-site)
2019-2022 & Sep. 2023-present
Manage the production of the university's Manual of Administrative Policies and Procedures (MAPP) for the Division of Finance and Operations. Write, revise, edit, and publish the MAPP for internal and external stakeholders. Position requires excellent written and verbal communication skills as well as the ability to manage a large document project spanning multiple administrative offices and topics (finance, accounting, budgets, human resources, safety and risk management, planning and construction, facilities).
Instructional Designer, Online/Video Training Developer
Lamar University
Beaumont, Texas (on-site)
March-Dec. 2021
Entry level. Working with Human Resources Training Team, designed and developed online video training for new and continuing university employees. Responsible for developing training videos, scripts, PowerPoints, and narration/delivery as well as creating accompanying user manuals, FAQs, and web pages. See Portfolio for sample User Manual & Training Videos. Written or recorded explanations of ID and training philosophy and methods available upon request.
Co-Chair & Document Specialist
Association of Rhetoric & Writing Studies
El Paso, Texas (remote)
2016-2017
As Co-Chair of the Association, wrote, edited, and managed documents for the organization’s Inaugural (2016) and Second Annual (2017) Conferences. Documents included conference website (design, web copy), conference program (print/PDF), call for proposals/CFP, and conference schedule.
Technical Writer
GLC Solutions, LLC
Hamburg, New York (remote)
2014-2017
Responsible for writing, editing, and revising documents for educational consulting and acquisitions company. Documents include student-facing communications such as student handbooks, college catalogs, and electronic communications as well as internal and business documents such as accreditation reports and business plans.
Assistant Professor of English & Director of Composition
Idaho State University
Pocatello, Idaho (on-site)
2008-2014
Specialist in technical writing, professional writing, business communication, and composition. In addition to designing and teaching courses in these areas, I also served as Director for my department’s programs in composition and professional writing, coordinator of our undergraduate professional writing internship program, and chair of committees in these areas.
Assistant Professor of English & Director of Professional Writing
University of Texas at El Paso
El Paso, Texas (on-site)
1997-2004
Specialist in technical writing, professional writing, business communication, and composition. In addition to designing and teaching courses in these areas, I also served as Director of my department’s programs in professional writing, coordinator of our professional writing internship program, and chair of committees in these areas.
Graduate Manuscript Editor &
Coordinator
University of Southern Mississippi
Hattiesburg, Mississippi (on-site)
1992-1995
Responsible for reviewing and editing all graduate theses and dissertations for the university’s Graduate School. Position required excellent verbal communication skills as well as considerable knowledge of writing conventions across all professional fields: engineering, the sciences, social sciences, humanities, and fine arts.
Accreditation &
Assessment Manager
Lamar Institute of Technology
Beaumont, Texas (on-site)
Oct. 2022-Aug. 2023
Maintain compliance related to LIT's accreditation with the Southern Association of Colleges & Schools Commission on Colleges (SACSCOC) & programmatic accrediting agencies. Also responsible for duties related to assessment practices & procedures, including academic program reviews, general education reviews, annual unit planning, manual writing, & training. Extensive use of Xitracs.
General Education Chair &
College Writer
Ameritech College of Healthcare
Salt Lake City, Utah (remote)
2018-2019
As General Education Chair at this private nursing college, managed a department of 16 faculty across STEM, the humanities, and social sciences. Duties included outreach to faculty, training of new faculty, scheduling, assessment, course and program reviews, and maintenance of courses offered through the online Learning Management System (Canvas). As College Writer, wrote and edited a variety of documents, including the college catalog and student handbooks, policies and procedures, accreditation reports, and SharePoint pages.
Associate Editor
Rendezvous Journal of Arts & Letters
Pocatello, Idaho (on-site)
2015-2017
Responsible for writing and publicizing the 2017 volume’s Call for Papers (CFP); communicating with authors; tracking submissions of article manuscripts and revisions; and coordinating production of the volume with the journal’s managing editor. Position required extensive editing and proofreading of content, grammar and mechanics, and citation style of all manuscripts.
View journal's Front Matter & Table of Contents
View 2017 Editors' Introduction
Writing Mentor
University Writing Center
Western Governors University
Salt Lake City, Utah (remote)
2014-2015
Offered writing instruction through the university's writing center, the Center for Writing Excellence (CWE). Fast-paced and exciting student-facing position that required constant one-to-one online and telephone contact to support university students at all levels (first-year, undergraduate, graduate) as they completed writing assignments in all majors (business, health sciences, IT, teaching/education). Technologies/software/apps used daily in this position included Adobe Connect, GoogleCalendar, GoogleDocs, GoogleSites, Outlook, Panopto, Salesforce, and Screencastomatic.
Technical Writer
College America, Inc.
Salt Lake City, Utah (remote)
2004-2008
“Lone writer” responsible for writing, editing, and revising technical and professional documents for the company. Documents included reports, instructional manuals, handbooks, policies & procedures, executive summaries, website copy, online knowledge base/FAQs, and other documents. This was a full-time telecommute position requiring considerable self-discipline, excellent online communication skills, and an ability to work independently, synchronously and asynchronously, alone and with team members across long distances.
University Writing Center Director & Instructor of English
University of Southern Mississippi
Hattiesburg, Mississippi (on-site)
1995-1997
Specialist in technical writing, professional writing, business communication, and composition. In addition to designing and teaching courses in these areas, I also served as Director of the University Writing Center, where I managed a staff of master's-level and doctoral-level writing tutors.
Technical Editor
College of Engineering
Louisiana State University
Baton Rouge, Louisiana (on-site)
1991-1992
Responsible for editing, proofreading, & correcting documents written by the College’s faculty, including grant proposals, peer-reviewed articles, technical reports, and graduate theses and dissertations. Engineering fields covered included chemical, civil, electrical, industrial, and mechanical.